Your First 90 Days in an IT Job After a Job Ready Program

You’ve completed your IT job ready program, landed that first role, and now… what?

At techskills.institute, we prepare our students for what comes after the job offer too. Here’s what to expect in your first 90 days in an IT support role in Australia:

✅ Week 1–2: Orientation & Setup

You’ll likely start by:

• Setting up accounts and access

• Meeting your team

• Learning ticketing tools (like Jira, ServiceNow, etc.)

• Shadowing senior staff

🧰 Week 3–6: Real Work Begins

You’ll start:

• Resolving low-priority tickets

• Supporting users remotely or on-site

• Learning company-specific systems

• Getting feedback from supervisors

🚀 Week 7–12: Building Confidence

Now you’ll:

• Take ownership of tickets

• Suggest small improvements

• Handle calls independently

• Possibly train new users

Most grads from our job ready program in Australia say they feel job-ready from Day One thanks to our hands-on labs and interview coaching.

If you want to start your first tech job with confidence, choose techskills.institute — a leading IT training institute in Sydney built for real-world success.